7 Day Return & Exchange Policy
We only offer exchanges and no refunds.
We can not offer cancellation/refunds on any orders.
Exchange requests must be submitted within 7 calendar days of delivery. Also, exchanges will only be processed if our team determines there are significant fit or quality concerns with the outfit. The design team reserves the right to decline exchange requests if the garment fits according to our sizing standards or if it has been damaged.
For approved exchanges, a new order will be created after we receive the returned item. While we strive to offer a pick-up service for approved exchanges, it is not guaranteed. In such instances, customers will need to ship the return themselves.
For exchange requests, please contact us on WhatsApp or email at info@thewagculture.com using the email associated with your order.
Contact Information
If you have any questions, please get in touch with us via email atÂ
info@thewagculture.com
Or ‪+91 9495218830‬
Our team is available everyday, 10am to 10pm and we aim to respond within one business day.
Update October 8, 2025